/* Fthyrk Superadmin Premium UI v1
   Camada progressiva: preserva a estrutura funcional e sobrescreve apenas apresentação/ergonomia. */

:root {
  --sa-bg: #07101c;
  --sa-bg-soft: #0a1422;
  --sa-sidebar: #091321;
  --sa-surface: #0e1b2b;
  --sa-surface-raised: #122237;
  --sa-surface-hover: #172a42;
  --sa-border: rgba(148, 163, 184, .16);
  --sa-border-strong: rgba(148, 163, 184, .28);
  --sa-text: #f7fafc;
  --sa-muted: #9fb0c5;
  --sa-dim: #6f829b;
  --sa-brand: #5eead4;
  --sa-brand-strong: #2dd4bf;
  --sa-accent: #818cf8;
  --sa-accent-strong: #6366f1;
  --sa-success: #34d399;
  --sa-warning: #fbbf24;
  --sa-danger: #fb7185;
  --sa-radius-sm: 10px;
  --sa-radius-md: 14px;
  --sa-radius-lg: 20px;
  --sa-radius-xl: 26px;
  --sa-sidebar-width: 288px;
  --sa-shadow-sm: 0 8px 24px rgba(0, 0, 0, .18);
  --sa-shadow-md: 0 20px 48px rgba(0, 0, 0, .28);
  --sa-ring: 0 0 0 3px rgba(94, 234, 212, .18);
  --bg-dark: var(--sa-bg) !important;
  --bg-card: var(--sa-surface) !important;
  --bg-card-hover: var(--sa-surface-hover) !important;
  --bg-sidebar: var(--sa-sidebar) !important;
  --border-color: var(--sa-border) !important;
  --border-focus: var(--sa-brand-strong) !important;
  --text-main: var(--sa-text) !important;
  --text-muted: var(--sa-muted) !important;
  --text-dim: var(--sa-dim) !important;
  --accent-primary: var(--sa-accent) !important;
  --accent-primary-hover: var(--sa-accent-strong) !important;
  --accent-success: var(--sa-success) !important;
  --accent-warning: var(--sa-warning) !important;
  --accent-danger: var(--sa-danger) !important;
  --radius-sm: var(--sa-radius-sm) !important;
  --radius-md: var(--sa-radius-md) !important;
  --radius-lg: var(--sa-radius-lg) !important;
  --shadow-sm: var(--sa-shadow-sm) !important;
  --shadow-md: var(--sa-shadow-md) !important;
}

html {
  color-scheme: dark;
  background: var(--sa-bg);
  scroll-behavior: smooth;
}

body {
  min-width: 320px;
  background:
    radial-gradient(circle at 88% -10%, rgba(99, 102, 241, .13), transparent 30rem),
    radial-gradient(circle at 15% 110%, rgba(45, 212, 191, .08), transparent 34rem),
    var(--sa-bg) !important;
  color: var(--sa-text) !important;
}

body::before {
  content: "";
  position: fixed;
  inset: 0;
  z-index: -1;
  pointer-events: none;
  opacity: .24;
  background-image: linear-gradient(rgba(148, 163, 184, .025) 1px, transparent 1px), linear-gradient(90deg, rgba(148, 163, 184, .025) 1px, transparent 1px);
  background-size: 48px 48px;
  mask-image: linear-gradient(to bottom, #000, transparent 75%);
}

::selection {
  background: rgba(94, 234, 212, .28);
  color: #fff;
}

::-webkit-scrollbar { width: 9px; height: 9px; }
::-webkit-scrollbar-track { background: rgba(2, 6, 23, .3); }
::-webkit-scrollbar-thumb { background: rgba(148, 163, 184, .28); border: 2px solid transparent; border-radius: 999px; background-clip: padding-box; }
::-webkit-scrollbar-thumb:hover { background: rgba(148, 163, 184, .48); border: 2px solid transparent; background-clip: padding-box; }

.skip-link {
  position: fixed;
  top: 12px;
  left: 50%;
  z-index: 100000;
  padding: 10px 16px;
  color: #04111c;
  background: var(--sa-brand);
  border-radius: 10px;
  font-weight: 800;
  transform: translate(-50%, -160%);
  transition: transform .18s ease;
}

.skip-link:focus { transform: translate(-50%, 0); }

:where(button, a, input, select, textarea, [tabindex]):focus-visible {
  outline: 2px solid var(--sa-brand) !important;
  outline-offset: 2px !important;
  box-shadow: var(--sa-ring) !important;
}

.brand-lockup,
.sidebar-brand,
.mobile-brand {
  display: flex;
  align-items: center;
  gap: 11px;
}

.brand-mark {
  display: inline-grid;
  flex: 0 0 auto;
  width: 38px;
  height: 38px;
  place-items: center;
  border: 1px solid rgba(94, 234, 212, .34);
  border-radius: 12px;
  color: #031314;
  background: linear-gradient(145deg, #99f6e4, #5eead4 46%, #22c7b8);
  box-shadow: 0 8px 22px rgba(45, 212, 191, .22), inset 0 1px 0 rgba(255,255,255,.5);
  font-size: 18px;
  font-weight: 900;
  letter-spacing: -.04em;
}

.brand-copy { display: grid; line-height: 1.1; }
.brand-copy strong { color: #fff; font-size: 14px; letter-spacing: -.01em; }
.brand-copy small { margin-top: 4px; color: var(--sa-dim); font-size: 9px; font-weight: 800; letter-spacing: .16em; text-transform: uppercase; }

/* Login */
.login-shell {
  position: relative;
  isolation: isolate;
  overflow: hidden;
  padding: clamp(18px, 4vw, 48px) !important;
  background:
    radial-gradient(circle at 72% 20%, rgba(99, 102, 241, .24), transparent 27rem),
    radial-gradient(circle at 25% 85%, rgba(45, 212, 191, .12), transparent 30rem),
    #060d17 !important;
}

.login-shell::before,
.login-shell::after {
  content: "";
  position: absolute;
  z-index: -1;
  border-radius: 999px;
  filter: blur(1px);
  pointer-events: none;
}

.login-shell::before {
  width: min(54vw, 720px);
  aspect-ratio: 1;
  right: -18vw;
  top: -34%;
  border: 1px solid rgba(129, 140, 248, .16);
  box-shadow: inset 0 0 120px rgba(99, 102, 241, .06), 0 0 0 80px rgba(99, 102, 241, .025);
}

.login-shell::after {
  width: 420px;
  height: 420px;
  left: -240px;
  bottom: -260px;
  background: rgba(45, 212, 191, .08);
  filter: blur(70px);
}

.login-card.card {
  width: min(100%, 470px) !important;
  max-width: 470px !important;
  padding: clamp(28px, 4vw, 42px) !important;
  border: 1px solid rgba(148, 163, 184, .2) !important;
  border-top-color: rgba(255, 255, 255, .28) !important;
  border-radius: var(--sa-radius-xl) !important;
  background: linear-gradient(155deg, rgba(18, 34, 55, .96), rgba(10, 20, 34, .96)) !important;
  box-shadow: 0 38px 90px rgba(0, 0, 0, .42), inset 0 1px 0 rgba(255,255,255,.035) !important;
  backdrop-filter: blur(24px) saturate(120%);
}

.login-card .brand-lockup { margin-bottom: 32px; }
.login-card .brand-mark { width: 44px; height: 44px; border-radius: 14px; font-size: 21px; }
.login-card .brand-copy strong { font-size: 16px; }
.login-card > .tag {
  display: inline-flex;
  margin: 0 0 12px;
  padding: 6px 9px;
  border: 1px solid rgba(94, 234, 212, .2);
  border-radius: 999px;
  color: #8cf3e3;
  background: rgba(45, 212, 191, .07);
  font-size: 9px;
  font-weight: 800;
  letter-spacing: .12em;
}

.login-card h1 {
  margin: 0 0 10px !important;
  font-size: clamp(28px, 5vw, 34px) !important;
  line-height: 1.12;
  letter-spacing: -.045em;
}

.login-card > p { max-width: 39ch; color: var(--sa-muted); font-size: 13px; line-height: 1.7; }
.login-card form { margin-top: 26px !important; }
.login-card .field { margin-bottom: 15px; }
.login-card .field > span { color: #bac8d9; font-size: 11px; letter-spacing: .02em; }
.login-card input { min-height: 48px; }
.login-card .btn.primary { min-height: 49px; margin-top: 18px !important; font-size: 13px; }

#humanCheckField {
  margin-top: 18px !important;
  padding: 13px !important;
  border: 1px solid rgba(129, 140, 248, .2) !important;
  border-radius: 13px !important;
  background: rgba(129, 140, 248, .055) !important;
}

#humanCheckQuestion { color: #a5b4fc !important; font-size: 11px !important; }
#humanAnswerInput { margin-top: 7px !important; }
.login-security-note { display: flex; align-items: center; gap: 8px; margin-top: 22px; color: var(--sa-dim); font-size: 10px; line-height: 1.5; }
.login-security-note span { display: grid; width: 17px; height: 17px; place-items: center; border: 1px solid rgba(52, 211, 153, .3); border-radius: 50%; color: var(--sa-success); background: rgba(52, 211, 153, .08); font-size: 10px; }

/* Shell e navegação */
.app { width: 100%; min-height: 100dvh; overflow: visible !important; }

.sidebar {
  width: var(--sa-sidebar-width) !important;
  padding: 22px 16px 16px !important;
  overflow: hidden;
  border-right: 1px solid var(--sa-border) !important;
  background: linear-gradient(180deg, rgba(12, 26, 43, .985), rgba(7, 17, 29, .995)) !important;
  box-shadow: 16px 0 48px rgba(0, 0, 0, .16);
}

.sidebar::after {
  content: "";
  position: absolute;
  top: 0;
  right: 0;
  left: 0;
  height: 1px;
  background: linear-gradient(90deg, transparent, rgba(94,234,212,.46), transparent);
}

.sidebar-brand { padding: 0 7px; margin-bottom: 22px; }
.sidebar > .tag { display: flex; align-items: center; justify-content: space-between; gap: 8px; margin: 0 7px 10px; color: var(--sa-dim); font-size: 9px; letter-spacing: .13em; }
.environment-badge { display: inline-flex; align-items: center; gap: 5px; padding: 4px 7px; border: 1px solid rgba(52,211,153,.18); border-radius: 999px; color: #80edbd; background: rgba(52,211,153,.07); font-size: 8px; letter-spacing: .08em; }
.environment-badge i { width: 5px; height: 5px; border-radius: 50%; background: var(--sa-success); box-shadow: 0 0 0 3px rgba(52,211,153,.12); }

#meBox {
  min-height: 40px;
  margin: 0 6px;
  padding: 9px 10px;
  overflow: hidden;
  border: 1px solid rgba(148, 163, 184, .1);
  border-radius: 10px;
  color: #aebed0;
  background: rgba(255, 255, 255, .025);
  line-height: 1.45;
  text-overflow: ellipsis;
}

#logoutBtn { margin: 7px 6px 0 !important; width: calc(100% - 12px) !important; min-height: 34px; color: #8fa0b5 !important; box-shadow: none !important; }

.menu-search {
  display: flex;
  align-items: center;
  gap: 8px;
  margin: 18px 6px 10px;
  padding: 0 10px;
  border: 1px solid rgba(148, 163, 184, .14);
  border-radius: 11px;
  background: rgba(2, 8, 20, .34);
  transition: border-color .18s ease, background .18s ease, box-shadow .18s ease;
}

.menu-search:focus-within { border-color: rgba(94,234,212,.45); background: rgba(8,22,35,.75); box-shadow: var(--sa-ring); }
.menu-search > span { color: var(--sa-dim); font-size: 15px; transform: rotate(-20deg); }
.menu-search input { min-width: 0; height: 38px; padding: 0 !important; border: 0 !important; background: transparent !important; box-shadow: none !important; font-size: 11px; }
.menu-search input::-webkit-search-cancel-button { filter: invert(1); opacity: .5; }
.menu-search kbd { padding: 2px 5px; border: 1px solid var(--sa-border); border-radius: 5px; color: var(--sa-dim); background: rgba(255,255,255,.035); font: 9px/1.3 var(--font-sans); }

.menu {
  flex: 1;
  min-height: 0;
  gap: 3px !important;
  margin-top: 0 !important;
  padding: 1px 5px 14px 6px;
  overflow-x: hidden;
  overflow-y: auto;
  overscroll-behavior: contain;
}

.menu button {
  position: relative;
  flex: 0 0 auto;
  min-height: 41px;
  padding: 9px 11px !important;
  border: 1px solid transparent !important;
  border-radius: 11px !important;
  color: #95a6bb !important;
  background: transparent !important;
  box-shadow: none !important;
  font-size: 11.5px !important;
  font-weight: 650 !important;
  line-height: 1.25;
  transform: none !important;
}

.menu button::before {
  display: grid;
  flex: 0 0 27px;
  width: 27px;
  height: 27px;
  place-items: center;
  border: 1px solid rgba(148, 163, 184, .11);
  border-radius: 8px;
  color: #8093aa;
  background: rgba(255, 255, 255, .025);
  font-size: 12px;
  line-height: 1;
}

.menu button:hover { color: #eef5fb !important; border-color: rgba(148,163,184,.1) !important; background: rgba(255,255,255,.035) !important; }
.menu button:hover::before { color: #c6d4e4; border-color: rgba(148,163,184,.2); background: rgba(255,255,255,.055); }
.menu button.active { color: #f8fffe !important; border-color: rgba(94,234,212,.19) !important; background: linear-gradient(90deg, rgba(45,212,191,.13), rgba(99,102,241,.075)) !important; }
.menu button.active::after { content: ""; position: absolute; left: -7px; top: 10px; bottom: 10px; width: 3px; border-radius: 99px; background: var(--sa-brand); box-shadow: 0 0 13px rgba(94,234,212,.55); }
.menu button.active::before { color: #03201d; border-color: transparent; background: linear-gradient(145deg, #8cf3e3, #4adccb); box-shadow: 0 6px 14px rgba(45,212,191,.18); }

.menu button[data-view="dashboard"] { order: 1; }
.menu button[data-view="tenants"] { order: 2; }
.menu button[data-view="campanhas"] { order: 3; }
.menu button[data-view="caixa"] { order: 4; }
.menu button[data-view="fiscal"] { order: 5; }
.menu button[data-view="provedores"] { order: 6; }
.menu button[data-view="whatsapp"] { order: 7; }
.menu button[data-view="compliance"] { order: 8; }
.menu button[data-view="support"] { order: 9; }
.menu button[data-view="gmail"] { order: 10; }
.menu button[data-view="alerts"] { order: 11; }
.menu button[data-view="users"] { order: 12; }
.menu button[data-view="approvals"] { order: 13; }
.menu button[data-view="audit"] { order: 14; }
.menu button[data-view="codex"] { order: 15; }
.menu button[data-view="dashboard"]::before { content: "◈"; }
.menu button[data-view="tenants"]::before { content: "▦"; }
.menu button[data-view="campanhas"]::before { content: "◎"; }
.menu button[data-view="caixa"]::before { content: "◇"; }
.menu button[data-view="fiscal"]::before { content: "≡"; }
.menu button[data-view="provedores"]::before { content: "⇄"; }
.menu button[data-view="whatsapp"]::before { content: "◌"; }
.menu button[data-view="compliance"]::before { content: "◉"; }
.menu button[data-view="support"]::before { content: "▱"; }
.menu button[data-view="gmail"]::before { content: "✉"; }
.menu button[data-view="alerts"]::before { content: "▲"; }
.menu button[data-view="users"]::before { content: "◇"; }
.menu button[data-view="approvals"]::before { content: "✓"; }
.menu button[data-view="audit"]::before { content: "◷"; }
.menu button[data-view="codex"]::before { content: "✦"; }
.menu button > svg { display: none; }
.menu-count { min-width: 19px; padding: 2px 6px; border: 1px solid rgba(251,113,133,.3); background: rgba(251,113,133,.16); color: #fda4af; box-shadow: none; }
.menu-search-empty { order: 99; padding: 18px 8px; color: var(--sa-dim); text-align: center; font-size: 10px; }

#flash { flex: 0 0 auto; margin: 0 6px !important; padding: 10px 0 2px !important; color: var(--sa-muted); }
#flash:not(:empty) { margin-top: 8px !important; padding: 9px 10px !important; border: 1px solid rgba(129,140,248,.18); border-radius: 10px; background: rgba(129,140,248,.07); }

.main-content {
  width: calc(100% - var(--sa-sidebar-width)) !important;
  max-width: none !important;
  min-height: 100dvh !important;
  margin-left: var(--sa-sidebar-width) !important;
  padding: clamp(24px, 3vw, 42px) !important;
  overflow: visible !important;
  background: transparent !important;
}

#superadmin-erp-widget { margin-bottom: 22px !important; }

.view-header {
  position: sticky;
  top: 0;
  z-index: 60;
  margin: -8px 0 24px !important;
  padding: 14px 2px 16px !important;
  border-bottom: 1px solid var(--sa-border) !important;
  background: linear-gradient(to bottom, rgba(7,16,28,.96) 72%, rgba(7,16,28,.8));
  backdrop-filter: blur(18px) saturate(125%);
}

.view-header::before { content: "CENTRAL DE OPERAÇÕES  /"; display: block; margin-bottom: 5px; color: var(--sa-brand); font-size: 8px; font-weight: 900; letter-spacing: .18em; }
#viewTitle { color: #fff !important; font-size: clamp(25px, 2.5vw, 31px) !important; font-weight: 800 !important; line-height: 1.15; letter-spacing: -.035em; }
#viewSubtitle { margin-top: 7px !important; color: var(--sa-muted) !important; font-size: 11px !important; }
main > section:not(.hidden) { animation: sa-view-in .24s ease-out both; }

@keyframes sa-view-in {
  from { opacity: 0; transform: translateY(5px); }
  to { opacity: 1; transform: translateY(0); }
}

/* Componentes */
.card,
.panel,
.box {
  border: 1px solid var(--sa-border) !important;
  border-radius: var(--sa-radius-lg) !important;
  background: linear-gradient(145deg, rgba(17, 34, 55, .92), rgba(12, 26, 43, .94)) !important;
  box-shadow: var(--sa-shadow-sm), inset 0 1px 0 rgba(255,255,255,.025) !important;
}

.card { padding: clamp(17px, 2vw, 23px) !important; }
.card:hover { border-color: rgba(148, 163, 184, .22) !important; }
.card h3 { color: #f7fbff; letter-spacing: -.015em; }
.tiny { color: var(--sa-muted); line-height: 1.55; }
.grid { gap: 18px; }
.grid.split { grid-template-columns: repeat(auto-fit, minmax(min(100%, 340px), 1fr)); }
.toolbar { flex-wrap: wrap; gap: 10px; }
.row { flex-wrap: wrap; }

input,
select,
textarea {
  min-height: 42px;
  padding: 10px 12px !important;
  border: 1px solid var(--sa-border-strong) !important;
  border-radius: var(--sa-radius-sm) !important;
  color: #f4f8fc !important;
  background: rgba(3, 11, 23, .52) !important;
  box-shadow: inset 0 1px 1px rgba(0,0,0,.22);
}

textarea { min-height: 96px; }
input::placeholder,
textarea::placeholder { color: #61748d; opacity: 1; }
input:hover,
select:hover,
textarea:hover { border-color: rgba(148,163,184,.4) !important; }
input:focus,
select:focus,
textarea:focus { border-color: rgba(94,234,212,.62) !important; box-shadow: var(--sa-ring) !important; }
select { cursor: pointer; }

.btn,
button.btn {
  min-height: 39px;
  gap: 7px;
  padding: 8px 14px;
  border: 1px solid transparent;
  border-radius: 10px;
  font-weight: 750;
  letter-spacing: -.005em;
  box-shadow: 0 7px 18px rgba(0,0,0,.16);
  transition: transform .16s ease, border-color .16s ease, background .16s ease, box-shadow .16s ease;
}

.btn.primary {
  border-color: rgba(129,140,248,.4) !important;
  background: linear-gradient(135deg, #6366f1, #4f46e5) !important;
  box-shadow: 0 10px 24px rgba(79,70,229,.25), inset 0 1px 0 rgba(255,255,255,.18) !important;
}

.btn.primary:hover { background: linear-gradient(135deg, #7477f5, #5b54e9) !important; box-shadow: 0 13px 28px rgba(79,70,229,.32) !important; }
.btn.ghost { border-color: var(--sa-border) !important; color: #d7e1ec !important; background: rgba(255,255,255,.045) !important; box-shadow: none !important; }
.btn.ghost:hover { border-color: rgba(94,234,212,.25) !important; color: #fff !important; background: rgba(94,234,212,.08) !important; box-shadow: none !important; }
.btn.danger { border-color: rgba(251,113,133,.3) !important; color: #fecdd3 !important; background: rgba(190,24,93,.2) !important; }
.btn.ok,
.btn.success { border-color: rgba(52,211,153,.27) !important; color: #d1fae5 !important; background: rgba(5,150,105,.26) !important; }
.btn:hover { transform: translateY(-1px); }
.btn:active { transform: translateY(0); }
.btn:disabled,
button:disabled { cursor: not-allowed !important; opacity: .52; filter: grayscale(.2); transform: none !important; }

.table-responsive,
#auditTableWrap,
[id$="TableWrap"] {
  border: 1px solid var(--sa-border) !important;
  border-radius: var(--sa-radius-md) !important;
  background: rgba(3, 11, 23, .28);
  box-shadow: inset 0 1px 0 rgba(255,255,255,.02);
}

table { width: 100%; border-collapse: separate !important; border-spacing: 0; background: transparent !important; }
th { position: sticky; top: 0; z-index: 2; padding: 12px 14px !important; border-bottom: 1px solid var(--sa-border) !important; color: #91a3ba !important; background: #112035 !important; font-size: 9px !important; font-weight: 850 !important; letter-spacing: .09em !important; }
td { padding: 13px 14px !important; border-bottom: 1px solid rgba(148,163,184,.08) !important; color: #dbe5ef !important; vertical-align: middle; }
tbody tr { transition: background .14s ease; }
tbody tr:hover td { background: rgba(94,234,212,.025) !important; }
tbody tr:last-child td { border-bottom: 0 !important; }

.badge { padding: 4px 8px; border-radius: 999px; font-size: 9px; font-weight: 800; letter-spacing: .03em; }
.badge.ok { border-color: rgba(52,211,153,.22); color: #86efc1; background: rgba(52,211,153,.09); }
.badge.warn { border-color: rgba(251,191,36,.22); color: #fde68a; background: rgba(251,191,36,.09); }
.badge.err { border-color: rgba(251,113,133,.23); color: #fecdd3; background: rgba(251,113,133,.1); }

.stats-grid > .card { position: relative; overflow: hidden; min-height: 112px; }
.stats-grid > .card::before { content: ""; position: absolute; top: 0; right: 0; left: 0; height: 2px; background: linear-gradient(90deg, rgba(94,234,212,.5), rgba(129,140,248,.3), transparent); opacity: .65; }

/* Módulos especializados */
.support-grid { grid-template-columns: minmax(300px, 350px) minmax(0, 1fr); gap: 16px; height: calc(100dvh - 160px); min-height: 560px; }
.support-list,
.support-thread { border-radius: var(--sa-radius-lg) !important; }
.support-item { border-color: rgba(148,163,184,.11); border-radius: 12px; background: rgba(255,255,255,.025); }
.support-item:hover,
.support-item.active { border-color: rgba(94,234,212,.25); background: rgba(94,234,212,.06); }
.support-msg > div { border-color: var(--sa-border); border-radius: 15px; background: var(--sa-surface-raised); box-shadow: var(--sa-shadow-sm); }
.support-msg.admin > div { border-color: rgba(129,140,248,.28); background: linear-gradient(145deg, #5558d8, #4346b7); }

.gmail-container { overflow: hidden; border: 1px solid var(--sa-border) !important; border-radius: var(--sa-radius-lg) !important; background: var(--sa-surface) !important; box-shadow: var(--sa-shadow-md); }
.gmail-compose-dock { border-color: var(--sa-border) !important; border-radius: 16px 16px 0 0 !important; box-shadow: 0 30px 70px rgba(0,0,0,.48) !important; }
.gmail-compose-header { background: linear-gradient(90deg, #172a42, #122237) !important; }
.email-card { border-color: var(--sa-border) !important; border-radius: 15px !important; background: rgba(8,19,33,.84) !important; box-shadow: var(--sa-shadow-sm) !important; }

#saasTenantModal,
#saasEditTenantModal { background: rgba(1, 6, 15, .78) !important; backdrop-filter: blur(14px) saturate(120%) !important; }
#saasTenantModal > div,
#saasEditTenantModal > div { border-color: var(--sa-border-strong) !important; background: linear-gradient(155deg, #122237, #0b1727) !important; box-shadow: 0 34px 90px rgba(0,0,0,.55) !important; }

.msg { min-height: 0; color: var(--sa-muted); font-size: 11px; }
.msg:not(:empty) { padding: 10px 12px; border: 1px solid rgba(129,140,248,.2); border-radius: 10px; background: rgba(129,140,248,.075); }
.errtxt { border-color: rgba(251,113,133,.23) !important; color: #fecdd3 !important; background: rgba(251,113,133,.08) !important; }

.mobile-header-bar { background: rgba(8,19,33,.92) !important; backdrop-filter: blur(16px); }
.mobile-brand { color: #fff; font-size: 13px; font-weight: 800; }
.mobile-brand .brand-mark { width: 32px; height: 32px; border-radius: 10px; font-size: 15px; }
.mobile-nav-backdrop { display: none; }

@media (max-width: 1180px) {
  .main-content { padding: 26px !important; }
  .support-grid { grid-template-columns: minmax(270px, 320px) minmax(0, 1fr); }
}

@media (max-width: 1024px) {
  body.nav-open { overflow: hidden; }
  .app { display: block !important; }
  .mobile-header-bar { position: sticky; top: 0; z-index: 9000; display: flex !important; min-height: 64px; padding: 11px 16px !important; border-bottom-color: var(--sa-border) !important; }
  .sidebar {
    position: fixed !important;
    z-index: 10000 !important;
    top: 0 !important;
    bottom: 0 !important;
    left: 0 !important;
    width: min(86vw, 304px) !important;
    height: 100dvh !important;
    transform: translateX(-104%) !important;
    transition: transform .24s cubic-bezier(.2,.8,.2,1) !important;
    box-shadow: 24px 0 60px rgba(0,0,0,.42) !important;
  }
  .sidebar.mobile-open { transform: translateX(0) !important; }
  .sidebar .menu { display: flex !important; }
  .main-content { width: 100% !important; max-width: 100% !important; margin-left: 0 !important; padding: 22px 18px 32px !important; }
  .view-header { top: 64px; margin-top: -6px !important; }
  .mobile-nav-backdrop { position: fixed; z-index: 9999; inset: 0; display: block; visibility: hidden; border: 0; opacity: 0; background: rgba(1,6,15,.66); backdrop-filter: blur(3px); transition: opacity .2s ease, visibility .2s ease; }
  .mobile-nav-backdrop.visible { visibility: visible; opacity: 1; }
  .support-grid { grid-template-columns: 1fr !important; height: auto !important; min-height: 0; }
  .support-list { max-height: 340px; }
}

@media (max-width: 720px) {
  .login-shell { align-items: flex-start; overflow-y: auto; }
  .login-card.card { margin: auto 0; padding: 25px 21px !important; border-radius: 21px !important; }
  .login-card .brand-lockup { margin-bottom: 25px; }
  .main-content { padding: 16px 12px 28px !important; }
  .view-header { margin-bottom: 18px !important; padding: 12px 2px 14px !important; }
  #viewTitle { font-size: 24px !important; }
  .card { padding: 16px !important; border-radius: 16px !important; }
  .toolbar { align-items: stretch; }
  .toolbar > :is(input, select) { flex: 1 1 180px; }
  .toolbar > .btn { flex: 0 1 auto; }
  .grid.split { grid-template-columns: 1fr; }
  .stats-grid { grid-template-columns: repeat(2, minmax(0, 1fr)) !important; gap: 9px !important; }
  .stats-grid > .card { min-height: 104px; }
  .table-responsive,
  #auditTableWrap,
  [id$="TableWrap"] { overflow-x: auto !important; overscroll-behavior-inline: contain; }
  table { min-width: 680px; }
  #newTenantForm [style*="grid-template-columns"],
  #saasTenantModal [style*="grid-template-columns"],
  #saasEditTenantModal [style*="grid-template-columns"],
  #rxServicesList { grid-template-columns: 1fr !important; }
  #saasTenantModal,
  #saasEditTenantModal { padding: 10px !important; align-items: flex-start !important; }
  #saasTenantModal > div,
  #saasEditTenantModal > div { padding: 18px !important; border-radius: 17px !important; max-height: calc(100dvh - 20px) !important; }
  .gmail-compose-dock { right: 8px !important; left: 8px !important; width: auto !important; max-width: none !important; }
}

@media (max-width: 430px) {
  .mobile-header-bar { min-height: 58px; padding: 9px 11px !important; }
  .mobile-brand { font-size: 12px; }
  .mobile-brand .brand-mark { width: 30px; height: 30px; }
  .view-header { top: 58px; }
  .stats-grid { grid-template-columns: 1fr !important; }
  .toolbar > .btn { flex: 1 1 auto; }
  .btn { min-height: 42px; }
}

@media (prefers-reduced-motion: reduce) {
  html { scroll-behavior: auto; }
  *, *::before, *::after { scroll-behavior: auto !important; animation-duration: .01ms !important; animation-iteration-count: 1 !important; transition-duration: .01ms !important; }
}

/* Central de atendimento */
#supportView .support-grid {
  grid-template-columns: minmax(340px, 390px) minmax(0, 1fr) !important;
  gap: 14px !important;
  height: calc(100dvh - 180px) !important;
  min-height: 620px;
}

#supportView .support-list,
#supportView .support-thread {
  border-color: rgba(148,163,184,.14) !important;
  background: linear-gradient(165deg, rgba(15,30,49,.96), rgba(8,19,33,.98)) !important;
  box-shadow: 0 22px 60px rgba(1,6,15,.24) !important;
}

#supportView .support-list {
  padding: 0 !important;
  max-height: none;
}

.support-inbox-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  padding: 19px 18px 15px;
  border-bottom: 1px solid rgba(148,163,184,.12);
}

.support-inbox-head h3,
#supportView .support-thread-head h3 { margin: 2px 0 0; color: #f8fafc; font-size: 16px; letter-spacing: -.02em; }
.support-eyebrow { display: block; color: #5eead4; font-size: 9px; font-weight: 900; letter-spacing: .14em; line-height: 1.3; text-transform: uppercase; }
.support-inbox-actions { display: flex; gap: 7px; }

#supportView #supportList {
  display: flex;
  flex: 1;
  flex-direction: column;
  gap: 12px;
  margin-top: 0;
  padding: 14px 13px 16px;
  overflow-y: auto;
  scrollbar-gutter: stable;
}

.support-search-box {
  position: relative;
  display: flex;
  align-items: center;
  gap: 7px;
}
.support-search-box input {
  width: 100%;
  min-height: 42px;
  padding: 9px 12px 9px 36px !important;
  border-color: rgba(148,163,184,.16) !important;
  border-radius: 11px !important;
  background: rgba(2,10,20,.52) !important;
  font-size: 12px !important;
}
.support-search-icon { position: absolute; z-index: 1; left: 12px; color: #64748b; font-size: 13px; pointer-events: none; }

.support-queue-filters {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 5px;
  padding: 4px;
  border: 1px solid rgba(148,163,184,.1);
  border-radius: 11px;
  background: rgba(2,10,20,.34);
}
.support-filter-btn {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 5px;
  min-width: 0;
  min-height: 33px;
  padding: 6px 7px;
  border: 0;
  border-radius: 8px;
  color: #7f91aa;
  background: transparent;
  font: inherit;
  font-size: 10px;
  font-weight: 800;
  cursor: pointer;
}
.support-filter-btn span { min-width: 19px; padding: 2px 5px; border-radius: 999px; color: #a8b8cc; background: rgba(148,163,184,.1); font-size: 9px; }
.support-filter-btn:hover { color: #dce7f4; background: rgba(255,255,255,.035); }
.support-filter-btn.active { color: #ecfeff; background: rgba(45,212,191,.12); box-shadow: inset 0 0 0 1px rgba(94,234,212,.16); }
.support-filter-btn.active span { color: #99f6e4; background: rgba(45,212,191,.15); }

.support-routing-card {
  overflow: hidden;
  border: 1px solid rgba(148,163,184,.13);
  border-radius: 14px;
  background: linear-gradient(150deg, rgba(18,38,60,.88), rgba(9,23,39,.9));
}
.support-routing-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 10px; padding: 13px 13px 11px; border-bottom: 1px solid rgba(148,163,184,.1); }
.support-routing-head strong { display: block; margin-top: 3px; color: #f1f5f9; font-size: 12px; }
.support-agent-state { display: flex; align-items: center; flex-wrap: wrap; gap: 5px; }
.support-routing-head .support-agent-state { justify-content: flex-end; max-width: 58%; }
.agent-pill { display: inline-flex; align-items: center; min-height: 20px; padding: 3px 7px; border: 1px solid transparent; border-radius: 999px; font-size: 8px; font-weight: 900; letter-spacing: .025em; line-height: 1; }
.agent-pill.ok { color: #99f6e4; border-color: rgba(45,212,191,.22); background: rgba(20,184,166,.12); }
.agent-pill.human,
.agent-pill.human-online { color: #c7d2fe; border-color: rgba(129,140,248,.25); background: rgba(99,102,241,.13); }
.agent-pill.human-online { color: #bbf7d0; border-color: rgba(74,222,128,.22); background: rgba(34,197,94,.12); }
.agent-pill.warn { color: #fde68a; border-color: rgba(251,191,36,.24); background: rgba(245,158,11,.11); }
.agent-pill.off { color: #fecdd3; border-color: rgba(251,113,133,.21); background: rgba(244,63,94,.1); }

.support-routing-control { display: grid; grid-template-columns: 35px minmax(0, 1fr) auto; align-items: center; gap: 9px; padding: 11px 13px; border-bottom: 1px solid rgba(148,163,184,.08); }
.support-routing-control.has-warning { background: rgba(245,158,11,.035); }
.support-routing-icon { display: inline-flex; align-items: center; justify-content: center; width: 35px; height: 35px; border: 1px solid rgba(94,234,212,.16); border-radius: 10px; color: #99f6e4; background: rgba(20,184,166,.1); font-size: 10px; font-weight: 900; }
.support-routing-icon.human { color: #c7d2fe; border-color: rgba(129,140,248,.2); background: rgba(99,102,241,.11); font-size: 15px; }
.support-routing-copy { min-width: 0; }
.support-routing-copy strong,
.support-routing-copy small { display: block; }
.support-routing-copy strong { color: #e8eef7; font-size: 11px; }
.support-routing-copy small { margin-top: 2px; color: #7f91aa; font-size: 9px; line-height: 1.35; }

.support-state-toggle { display: inline-flex; align-items: center; gap: 6px; min-height: 30px; padding: 5px 8px; border: 1px solid rgba(148,163,184,.15); border-radius: 9px; color: #91a1b6; background: rgba(2,10,20,.42); font: inherit; font-size: 9px; font-weight: 850; cursor: pointer; }
.support-state-toggle:hover { border-color: rgba(94,234,212,.28); color: #dffdfa; }
.support-state-toggle:disabled { cursor: wait; opacity: .6; }
.support-state-toggle-track { position: relative; width: 27px; height: 15px; border-radius: 999px; background: #334155; box-shadow: inset 0 0 0 1px rgba(148,163,184,.15); }
.support-state-toggle-track i { position: absolute; top: 2px; left: 2px; width: 11px; height: 11px; border-radius: 50%; background: #94a3b8; transition: transform .18s ease, background .18s ease; }
.support-state-toggle.is-on { color: #99f6e4; border-color: rgba(45,212,191,.22); background: rgba(20,184,166,.08); }
.support-state-toggle.is-on .support-state-toggle-track { background: #0f766e; }
.support-state-toggle.is-on .support-state-toggle-track i { transform: translateX(12px); background: #ecfeff; }
.support-state-toggle.is-on.human { color: #c7d2fe; border-color: rgba(129,140,248,.24); background: rgba(99,102,241,.09); }
.support-state-toggle.is-on.human .support-state-toggle-track { background: #4f46e5; }
.support-routing-help { margin: 0; padding: 9px 13px 11px; color: #70839b; font-size: 9px; line-height: 1.45; }
.support-routing-help strong { color: #a9b8ca; }

.support-conversation-list { display: flex; flex-direction: column; gap: 7px; }
#supportView .support-item {
  display: grid;
  grid-template-columns: 35px minmax(0, 1fr);
  gap: 10px;
  padding: 11px !important;
  border-color: rgba(148,163,184,.1) !important;
  border-radius: 13px !important;
  background: rgba(255,255,255,.022) !important;
}
#supportView .support-item:hover { transform: translateY(-1px); border-color: rgba(94,234,212,.19) !important; background: rgba(94,234,212,.045) !important; }
#supportView .support-item.active { border-color: rgba(94,234,212,.28) !important; background: linear-gradient(145deg, rgba(45,212,191,.105), rgba(59,130,246,.055)) !important; box-shadow: 0 9px 24px rgba(2,10,20,.18), inset 3px 0 0 #2dd4bf; }
.support-item-avatar,
.support-thread-avatar { display: inline-flex; align-items: center; justify-content: center; flex: 0 0 auto; border: 1px solid rgba(94,234,212,.18); border-radius: 11px; color: #b9fff5; background: linear-gradient(145deg, rgba(20,184,166,.18), rgba(59,130,246,.12)); font-size: 12px; font-weight: 900; }
.support-item-avatar { width: 35px; height: 35px; }
.support-item-body { display: flex; min-width: 0; flex-direction: column; gap: 4px; }
.support-item-top { display: flex; align-items: baseline; justify-content: space-between; gap: 8px; min-width: 0; }
.support-item-top strong { overflow: hidden; color: #f1f5f9 !important; font-size: 11px !important; text-overflow: ellipsis; white-space: nowrap; }
.support-item-top time { flex: 0 0 auto; color: #52657d; font-size: 8px; }
.support-item-meta,
.support-item-preview { overflow: hidden; color: #74879f; font-size: 9px; line-height: 1.35; text-overflow: ellipsis; white-space: nowrap; }
.support-item-meta i { color: #3f5269; font-style: normal; }
.support-item-preview { color: #9babc0; }
.support-item .support-agent-state { margin-top: 2px; }
.support-list-controls { display: flex; align-items: center; justify-content: center; flex-wrap: wrap; gap: 6px; padding: 5px 0; }
.support-empty-list { display: flex; align-items: center; flex-direction: column; gap: 4px; padding: 26px 12px; border: 1px dashed rgba(148,163,184,.14); border-radius: 13px; color: #8ea1b9; text-align: center; }
.support-empty-list > span { display: inline-flex; align-items: center; justify-content: center; width: 34px; height: 34px; margin-bottom: 3px; border-radius: 50%; color: #99f6e4; background: rgba(20,184,166,.1); }
.support-empty-list strong { color: #dbe6f2; font-size: 11px; }
.support-empty-list small { font-size: 9px; }

#supportView .support-thread { min-width: 0; padding: 0 !important; overflow: hidden !important; }
#supportView #supportThread { display: flex; height: 100%; min-height: 0; flex-direction: column; overflow: hidden !important; }
.support-thread-empty { display: flex; height: 100%; min-height: 420px; align-items: center; justify-content: center; flex-direction: column; padding: 30px; color: #6f829a; text-align: center; }
.support-thread-empty-icon { display: inline-flex; align-items: center; justify-content: center; width: 60px; height: 60px; margin-bottom: 14px; border: 1px solid rgba(129,140,248,.18); border-radius: 19px; color: #c7d2fe; background: linear-gradient(145deg, rgba(99,102,241,.14), rgba(45,212,191,.07)); font-size: 24px; }
.support-thread-empty strong { color: #e4ecf6; font-size: 15px; }
.support-thread-empty p { max-width: 390px; margin: 7px 0 0; font-size: 11px; line-height: 1.55; }

#supportView .support-thread-head { display: flex; align-items: center; justify-content: space-between; gap: 16px; padding: 16px 18px; border-bottom: 1px solid rgba(148,163,184,.12); background: rgba(8,20,35,.7); }
.support-thread-identity { display: flex; min-width: 0; align-items: center; gap: 11px; }
.support-thread-avatar { width: 42px; height: 42px; border-radius: 13px; font-size: 14px; }
.support-thread-identity > span:last-child { min-width: 0; }
.support-thread-identity h3 { overflow: hidden; max-width: 460px; text-overflow: ellipsis; white-space: nowrap; }
.support-thread-identity small { display: block; overflow: hidden; margin-top: 3px; color: #7f91a9; font-size: 9px; text-overflow: ellipsis; white-space: nowrap; }
.support-thread-identity small i { color: #40536a; font-style: normal; }
#supportView .support-thread-actions { display: flex; align-items: center; justify-content: flex-end; flex-wrap: wrap; gap: 6px; }
#supportView .support-thread-actions .btn { min-height: 30px; padding: 6px 9px; font-size: 9px; }
#supportView .support-thread-actions .btn:disabled { transform: none; cursor: not-allowed; opacity: .45; }
.support-danger-action { color: #fecdd3 !important; border-color: rgba(251,113,133,.19) !important; }
.support-danger-action:hover { border-color: rgba(251,113,133,.34) !important; background: rgba(244,63,94,.12) !important; }

.support-account-context { flex: 0 0 auto; margin: 10px 14px 0; padding: 11px 13px; border: 1px solid rgba(94,234,212,.17); border-radius: 12px; color: #cbd5e1; background: rgba(13,36,48,.62); }
.support-account-context > summary { display: flex; align-items: center; justify-content: space-between; gap: 12px; cursor: pointer; list-style: none; }
.support-account-context > summary::-webkit-details-marker { display: none; }
.support-account-context > summary span > strong,
.support-account-context.technical-only strong { display: block; margin-top: 2px; color: #e2e8f0; font-size: 10px; }
.support-account-context > summary > small,
.support-account-context.technical-only > small { color: #7f91a9; font-size: 8px; line-height: 1.45; }
.support-account-context.technical-only { display: flex; align-items: center; justify-content: space-between; gap: 16px; border-color: rgba(251,191,36,.16); background: rgba(68,45,9,.2); }
.support-account-context.technical-only > small { max-width: 580px; text-align: right; }
.support-account-grid { display: grid; grid-template-columns: 1.1fr 1.1fr .8fr; gap: 8px; margin-top: 10px; }
.support-account-grid > div { padding: 9px 10px; border: 1px solid rgba(148,163,184,.1); border-radius: 9px; background: rgba(2,10,20,.28); }
.support-account-grid span,
.support-account-grid strong,
.support-account-grid small { display: block; }
.support-account-grid span { color: #6f829a; font-size: 8px; text-transform: uppercase; }
.support-account-grid strong { margin: 3px 0; color: #e5edf6; font-size: 10px; }
.support-account-grid small { color: #8fa2b9; font-size: 8px; line-height: 1.45; }
.support-account-invoices { margin-top: 9px; }
.support-account-invoices > strong { color: #cbd5e1; font-size: 9px; }
.support-account-invoices table { width: 100%; margin-top: 5px; border-collapse: collapse; font-size: 8px; }
.support-account-invoices th,
.support-account-invoices td { padding: 5px 7px; border-bottom: 1px solid rgba(148,163,184,.09); text-align: left; }
.support-account-invoices th { color: #6f829a; font-weight: 700; }
.support-account-invoices td { color: #aebed0; }

#supportView #supportMessages { flex: 1; min-height: 0; margin: 0; padding: 24px 24px 18px; overflow-y: auto !important; scrollbar-width: thin !important; scrollbar-color: #334155 transparent !important; background: radial-gradient(circle at 72% 0%, rgba(79,70,229,.055), transparent 32%), rgba(3,12,23,.25); }
#supportView #supportMessages::-webkit-scrollbar { width: 7px !important; }
#supportView #supportMessages::-webkit-scrollbar-track { background: transparent !important; }
#supportView #supportMessages::-webkit-scrollbar-thumb { border: 2px solid transparent; border-radius: 999px; background: #334155 !important; background-clip: padding-box !important; }
#supportView .support-msg { margin: 0 0 10px; }
#supportView .support-msg > div,
#supportView .support-msg-bubble { max-width: min(72%, 680px); padding: 11px 13px; border-color: rgba(148,163,184,.13); border-radius: 15px 15px 15px 5px; color: #dce6f2; background: rgba(17,35,56,.9); box-shadow: 0 8px 22px rgba(1,6,15,.16); }
#supportView .support-msg.admin > div { border-color: rgba(129,140,248,.26) !important; border-radius: 15px 15px 5px 15px; background: linear-gradient(145deg, #5558d8, #4144af) !important; }
#supportView .support-msg.internal-note { justify-content: center; }
#supportView .support-msg.internal-note > div { max-width: min(82%, 760px); border-color: rgba(251,191,36,.22) !important; border-radius: 13px; color: #fdecc8; background: rgba(120,74,12,.2) !important; box-shadow: none; }
.support-msg-meta { display: flex; align-items: center; gap: 7px; }
.support-msg-meta strong { color: inherit; font-size: 10px; }
.support-msg p { margin: 4px 0 0; color: inherit; font-size: 12px; line-height: 1.5; }
.support-msg time { display: block; margin-top: 5px; color: rgba(203,213,225,.6); font-size: 8px; text-align: right; }
.support-note-badge { display: inline-flex; padding: 2px 6px; border-radius: 999px; color: #fde68a; background: rgba(245,158,11,.16); font-size: 7px; font-weight: 900; letter-spacing: .03em; text-transform: uppercase; }

#supportView .support-reply { gap: 9px !important; margin: 0 !important; padding: 12px 14px 14px !important; border-top-color: rgba(148,163,184,.13) !important; border-radius: 0 !important; background: rgba(8,20,35,.94) !important; box-shadow: 0 -10px 30px rgba(1,6,15,.12); }
.support-compose-head { display: flex; align-items: center; justify-content: space-between; }
.support-compose-mode { display: inline-flex; align-items: center; gap: 8px; min-width: 260px; padding: 7px 9px; border: 1px solid rgba(148,163,184,.12); border-radius: 10px; background: rgba(2,10,20,.34); cursor: pointer; }
.support-compose-mode > input { position: absolute; width: 1px; height: 1px; opacity: 0; pointer-events: none; }
.support-compose-mode-icon { display: inline-flex; align-items: center; justify-content: center; width: 27px; height: 27px; border-radius: 8px; color: #c7d2fe; background: rgba(99,102,241,.12); font-size: 11px; }
.support-compose-mode > span:nth-of-type(2) { min-width: 0; flex: 1; }
.support-compose-mode strong,
.support-compose-mode small { display: block; }
.support-compose-mode strong { color: #dfe8f3; font-size: 10px; }
.support-compose-mode small { margin-top: 1px; color: #6f829a; font-size: 8px; }
.support-compose-mode-switch { position: relative; width: 29px; height: 16px; border-radius: 999px; background: #334155; }
.support-compose-mode-switch i { position: absolute; top: 2px; left: 2px; width: 12px; height: 12px; border-radius: 50%; background: #94a3b8; transition: transform .18s ease; }
.support-compose-mode > input:focus-visible ~ .support-compose-mode-switch { outline: 2px solid #818cf8; outline-offset: 2px; }
.support-compose-mode > input:checked ~ .support-compose-mode-icon { color: #fde68a; background: rgba(245,158,11,.14); }
.support-compose-mode > input:checked ~ .support-compose-mode-switch { background: #b45309; }
.support-compose-mode > input:checked ~ .support-compose-mode-switch i { transform: translateX(13px); background: #fffbeb; }
#supportView .support-reply.is-internal { background: linear-gradient(180deg, rgba(76,45,5,.16), rgba(8,20,35,.96)) !important; }
#supportView .support-reply textarea { min-height: 74px !important; max-height: 220px !important; padding: 12px 13px !important; border-color: rgba(148,163,184,.16) !important; border-radius: 11px !important; background: rgba(2,10,20,.48) !important; font-size: 12px !important; line-height: 1.5 !important; resize: none !important; }
#supportView .support-reply textarea:focus { border-color: rgba(94,234,212,.48) !important; box-shadow: 0 0 0 3px rgba(45,212,191,.09) !important; }
#supportView .support-reply.is-internal textarea:focus { border-color: rgba(251,191,36,.42) !important; box-shadow: 0 0 0 3px rgba(245,158,11,.08) !important; }
.support-compose-footer { display: flex; align-items: center; justify-content: space-between; gap: 12px; }
.support-compose-tools { display: flex; align-items: center; gap: 10px; }
.support-compose-tools .btn { min-height: 31px; padding: 6px 9px; font-size: 9px; }
.support-compose-shortcut { color: #566a82; font-size: 8px; }
.support-compose-shortcut kbd { padding: 2px 4px; border: 1px solid rgba(148,163,184,.14); border-radius: 4px; color: #8fa2b9; background: rgba(2,10,20,.4); font: inherit; }
.support-send-btn { gap: 8px; min-width: 145px; min-height: 36px; border: 1px solid rgba(94,234,212,.22) !important; color: #05201d !important; background: linear-gradient(135deg, #5eead4, #2dd4bf) !important; box-shadow: 0 9px 22px rgba(20,184,166,.18) !important; }
.support-send-btn:hover { background: linear-gradient(135deg, #99f6e4, #5eead4) !important; box-shadow: 0 12px 26px rgba(20,184,166,.24) !important; }
.support-send-btn:disabled { transform: none !important; cursor: wait; opacity: .62; }
.support-attachment-preview { display: flex; flex-wrap: wrap; gap: 6px; }
.support-attachment-chip { display: inline-flex; align-items: center; gap: 7px; padding: 5px 8px; border: 1px solid rgba(56,189,248,.22); border-radius: 8px; color: #7dd3fc; background: rgba(14,116,144,.1); font-size: 9px; }
.support-attachment-chip button { padding: 0; border: 0; color: #fda4af; background: none; font: inherit; font-size: 13px; font-weight: 900; cursor: pointer; }

@media (max-width: 1380px) {
  #supportView .support-grid { grid-template-columns: minmax(310px, 350px) minmax(0, 1fr) !important; }
  #supportView .support-thread-head { align-items: flex-start; flex-direction: column; }
  #supportView .support-thread-actions { justify-content: flex-start; }
}

@media (max-width: 1024px) {
  #supportView .support-grid { grid-template-columns: 1fr !important; height: auto !important; }
  #supportView .support-list { max-height: 460px; }
  .support-account-grid { grid-template-columns: 1fr; }
  .support-account-context.technical-only { align-items: flex-start; flex-direction: column; }
  .support-account-context.technical-only > small { text-align: left; }
  #supportView .support-thread { min-height: 640px; }
}

@media (max-width: 620px) {
  .support-inbox-head { align-items: flex-start; flex-direction: column; }
  .support-inbox-actions { width: 100%; }
  .support-inbox-actions .btn { flex: 1; }
  .support-routing-head { align-items: flex-start; flex-direction: column; }
  .support-routing-head .support-agent-state { justify-content: flex-start; max-width: none; }
  .support-routing-control { grid-template-columns: 35px minmax(0, 1fr); }
  .support-routing-control .support-state-toggle { grid-column: 1 / -1; justify-content: center; width: 100%; }
  #supportView .support-thread { min-height: 580px; }
  #supportView .support-thread-head { padding: 14px; }
  #supportView .support-thread-actions .btn { flex: 1 1 auto; }
  #supportView #supportMessages { padding: 18px 13px 14px; }
  #supportView .support-msg > div,
  #supportView .support-msg-bubble { max-width: 88%; }
  #supportView .support-reply { padding: 11px !important; }
  .support-compose-mode { width: 100%; min-width: 0; }
  .support-compose-footer { align-items: stretch; flex-direction: column; }
  .support-compose-tools { justify-content: space-between; }
  .support-send-btn { width: 100%; }
  .support-compose-shortcut { display: none; }
}

/* Caixa Superadmin — cobrança Community */
.sr-only { position: absolute !important; width: 1px !important; height: 1px !important; padding: 0 !important; margin: -1px !important; overflow: hidden !important; clip: rect(0, 0, 0, 0) !important; white-space: nowrap !important; border: 0 !important; }
.crm-billing-board { overflow: hidden; border-color: rgba(94,234,212,.18) !important; background: linear-gradient(155deg, rgba(18,34,55,.96), rgba(8,20,35,.98)) !important; }
.crm-billing-heading { align-items: flex-start; justify-content: space-between; gap: 18px; margin-bottom: 18px; }
.crm-billing-heading h3 { margin: 4px 0 4px; color: var(--sa-text); font-size: clamp(1.15rem, 2vw, 1.45rem); }
.crm-billing-kicker { color: var(--sa-brand); font-size: .68rem; font-weight: 900; letter-spacing: .12em; text-transform: uppercase; }
.crm-billing-stats { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 10px; margin-bottom: 16px; }
.crm-billing-stat { min-width: 0; padding: 14px 15px; border: 1px solid var(--sa-border); border-radius: 14px; background: rgba(255,255,255,.035); }
.crm-billing-stat small { display: block; margin-bottom: 5px; color: var(--sa-muted); font-size: .68rem; font-weight: 800; letter-spacing: .04em; text-transform: uppercase; }
.crm-billing-stat strong { display: block; overflow: hidden; color: var(--sa-text); font-size: clamp(1.15rem, 2vw, 1.5rem); line-height: 1.1; text-overflow: ellipsis; }
.crm-billing-stat[data-tone="paid"] strong { color: var(--sa-success); }
.crm-billing-stat[data-tone="open"] strong { color: var(--sa-warning); }
.crm-billing-stat[data-tone="late"] strong { color: var(--sa-danger); }
.crm-billing-stat[data-tone="count"] strong { color: #93c5fd; }
.crm-billing-filters { display: grid; grid-template-columns: minmax(220px, 1.8fr) minmax(150px, .85fr) minmax(180px, 1fr) minmax(145px, .75fr) minmax(145px, .75fr); gap: 10px; align-items: end; padding: 14px; border: 1px solid var(--sa-border); border-radius: 16px; background: rgba(2,10,20,.34); }
.crm-billing-filters .field { margin: 0; }
.crm-billing-filters .field span { min-height: 18px; }
.crm-billing-filter-actions { grid-column: 1 / -1; display: flex; justify-content: flex-end; gap: 8px; }
.crm-billing-table-wrap { margin-top: 16px; overflow: auto; border: 1px solid var(--sa-border); border-radius: 16px; background: rgba(2,10,20,.28); }
.crm-billing-table { min-width: 980px; margin: 0; }
.crm-billing-table th { position: sticky; top: 0; z-index: 1; color: #c8d5e5; background: #0c1b2c; }
.crm-billing-table tbody tr { cursor: pointer; transition: background .16s ease, transform .16s ease; }
.crm-billing-table tbody tr:hover { background: rgba(94,234,212,.055); }
.crm-billing-table tbody tr:focus-within { outline: 2px solid rgba(94,234,212,.45); outline-offset: -2px; }
.crm-billing-table td { vertical-align: middle; }
.crm-billing-id { display: block; max-width: 130px; overflow: hidden; color: #93c5fd; font: 700 .74rem ui-monospace, SFMono-Regular, Consolas, monospace; text-overflow: ellipsis; white-space: nowrap; }
.crm-billing-description { display: block; max-width: 280px; overflow: hidden; color: var(--sa-muted); text-overflow: ellipsis; white-space: nowrap; }
.pay-operations-board { border-color: rgba(129,140,248,.22) !important; background: linear-gradient(155deg, rgba(24,30,67,.96), rgba(8,20,35,.98)) !important; }
.pay-origin-badge { display: inline-flex; align-items: center; padding: 5px 9px; border: 1px solid rgba(96,165,250,.28); border-radius: 999px; background: rgba(96,165,250,.09); color: #93c5fd; font-size: .7rem; font-weight: 850; white-space: nowrap; }
.pay-origin-badge[data-origin="certificate"] { border-color: rgba(244,114,182,.3); background: rgba(244,114,182,.09); color: #f9a8d4; }
.crm-billing-empty { padding: 30px !important; color: var(--sa-muted); text-align: center; }
.crm-billing-pager { display: flex; align-items: center; justify-content: flex-end; gap: 9px; margin-top: 13px; }
.crm-invoice-modal-backdrop { position: fixed; inset: 0; z-index: 100100; display: grid; place-items: center; padding: 18px; background: rgba(1,7,16,.82); backdrop-filter: blur(10px); }
.crm-invoice-modal { width: min(860px, 100%); max-height: min(900px, 92vh); overflow: auto; padding: clamp(18px, 3vw, 28px); border: 1px solid rgba(94,234,212,.2); border-radius: 22px; background: #0c1929; box-shadow: 0 30px 100px rgba(0,0,0,.55); }
.crm-invoice-modal-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 18px; padding-bottom: 17px; border-bottom: 1px solid var(--sa-border); }
.crm-invoice-modal-head h2 { margin: 5px 0 0; font-size: clamp(1.25rem, 3vw, 1.8rem); }
.crm-invoice-modal-grid { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 10px; margin: 18px 0; }
.crm-invoice-info { padding: 12px; border: 1px solid var(--sa-border); border-radius: 13px; background: rgba(255,255,255,.03); }
.crm-invoice-info small { display: block; margin-bottom: 4px; color: var(--sa-muted); font-size: .68rem; text-transform: uppercase; }
.crm-invoice-info strong { overflow-wrap: anywhere; }
.crm-invoice-lines { overflow: auto; border: 1px solid var(--sa-border); border-radius: 14px; }
.crm-invoice-lines table { min-width: 620px; margin: 0; }
.crm-invoice-edit { display: grid; grid-template-columns: 1fr 1fr auto; gap: 10px; align-items: end; margin-top: 18px; padding: 15px; border: 1px solid var(--sa-border); border-radius: 14px; background: rgba(2,10,20,.32); }
.crm-invoice-edit .field { margin: 0; }
.crm-invoice-actions { display: flex; flex-wrap: wrap; justify-content: space-between; gap: 9px; margin-top: 16px; }
.crm-invoice-actions-group { display: flex; flex-wrap: wrap; gap: 9px; }
.crm-invoice-audit { margin-top: 18px; }
.crm-invoice-audit details { padding: 11px 13px; border-top: 1px solid var(--sa-border); }
.crm-invoice-audit summary { cursor: pointer; color: var(--sa-muted); font-weight: 700; }
.crm-invoice-audit p { margin: 8px 0 0; color: var(--sa-dim); font-size: .78rem; line-height: 1.55; }

@media (max-width: 1120px) {
  .crm-billing-stats { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .crm-billing-filters { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .crm-billing-search { grid-column: 1 / -1; }
  .crm-invoice-modal-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
}

@media (max-width: 680px) {
  .crm-billing-heading { align-items: stretch; flex-direction: column; }
  .crm-billing-heading .btn { width: 100%; }
  .crm-billing-stats, .crm-billing-filters { grid-template-columns: 1fr; }
  .crm-billing-search, .crm-billing-filter-actions { grid-column: auto; }
  .crm-billing-filter-actions { display: grid; grid-template-columns: 1fr 1fr; }
  .crm-invoice-modal-backdrop { align-items: end; padding: 0; }
  .crm-invoice-modal { max-height: 94vh; border-radius: 22px 22px 0 0; }
  .crm-invoice-modal-grid, .crm-invoice-edit { grid-template-columns: 1fr; }
  .crm-invoice-actions, .crm-invoice-actions-group { display: grid; grid-template-columns: 1fr; width: 100%; }
  .crm-invoice-actions .btn, .crm-invoice-actions a { width: 100%; text-align: center; }
}

/* Cognitive support observability */
.support-intelligence-card { overflow:hidden; border:1px solid rgba(129,140,248,.18); border-radius:14px; background:linear-gradient(145deg,rgba(79,70,229,.08),rgba(20,184,166,.045)); color:#cbd5e1; }
.support-intelligence-card > summary { display:flex; align-items:center; justify-content:space-between; gap:12px; padding:12px 13px; cursor:pointer; list-style:none; }
.support-intelligence-card > summary::-webkit-details-marker { display:none; }
.support-intelligence-card > summary strong { display:block; margin-top:3px; color:#e8eef7; font-size:11px; }
.support-intelligence-metrics { display:grid; grid-template-columns:repeat(3,minmax(0,1fr)); gap:7px; padding:0 13px 10px; }
.support-intelligence-metrics > div { padding:8px 9px; border:1px solid rgba(148,163,184,.1); border-radius:9px; background:rgba(2,10,20,.3); }
.support-intelligence-metrics span,.support-intelligence-metrics strong,.support-intelligence-metrics small { display:block; }
.support-intelligence-metrics span { color:#71859d; font-size:8px; text-transform:uppercase; letter-spacing:.04em; }
.support-intelligence-metrics strong { margin:2px 0; color:#ecfeff; font-size:15px; }
.support-intelligence-metrics small { color:#8194aa; font-size:8px; }
.support-intelligence-grid { display:grid; grid-template-columns:1.15fr .85fr; gap:10px; padding:0 13px 11px; }
.support-intelligence-grid > div { min-width:0; padding:9px 10px; border:1px solid rgba(148,163,184,.1); border-radius:9px; background:rgba(2,10,20,.22); }
.support-intelligence-grid > div > strong { color:#cbd5e1; font-size:9px; }
.support-intelligence-grid table { width:100%; margin-top:5px; border-collapse:collapse; font-size:8px; }
.support-intelligence-grid th,.support-intelligence-grid td { padding:4px 5px; border-bottom:1px solid rgba(148,163,184,.08); text-align:left; }
.support-intelligence-grid th { color:#71859d; }
.support-gap-list { display:grid; gap:5px; margin:6px 0 0; padding:0; list-style:none; }
.support-gap-list li { display:grid; grid-template-columns:auto minmax(0,1fr) auto; gap:6px; align-items:center; font-size:8px; }
.support-gap-list li strong { color:#c7d2fe; }
.support-gap-list li span { overflow:hidden; color:#91a4ba; text-overflow:ellipsis; white-space:nowrap; }
.support-gap-list li em { color:#fbbf24; font-style:normal; font-weight:800; }
.support-intelligence-card > .tiny { display:block; padding:0 13px 11px; color:#657a92; }
@media (max-width:900px){ .support-intelligence-metrics{grid-template-columns:repeat(2,minmax(0,1fr));}.support-intelligence-grid{grid-template-columns:1fr;} }
.support-learning-review { grid-column:1 / -1; }
.support-learning-candidate { grid-template-columns:minmax(0,1fr) auto auto !important; padding:7px 0; border-bottom:1px solid rgba(148,163,184,.08); }
.support-learning-candidate > div { min-width:0; }
.support-learning-candidate > div strong,.support-learning-candidate > div span,.support-learning-candidate > div small { display:block; }
.support-learning-candidate > div span { margin-top:2px; color:#cbd5e1; font-size:9px; }
.support-learning-candidate > div small { margin-top:3px; overflow:hidden; color:#71859d; font-size:8px; line-height:1.35; text-overflow:ellipsis; white-space:nowrap; }
.support-learning-actions { display:flex; gap:4px; }
.support-learning-actions button { padding:4px 7px; border:1px solid rgba(129,140,248,.3); border-radius:7px; background:rgba(79,70,229,.1); color:#c7d2fe; font:700 8px/1.2 inherit; cursor:pointer; }
.support-learning-actions button:last-child { border-color:rgba(248,113,113,.25); background:rgba(127,29,29,.12); color:#fecaca; }
.support-learning-actions button:disabled { opacity:.45; cursor:wait; }